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Blinds & Drapery, Shutters & Service
Curtains, Blinds & Accessories
About Us
Better Blinds and Drapery is an independent family business locally owned and operated. We have been serving the Windsor & Essex County region from the same location for over 28 years.
The owners Kate and Mark purchased the business in March of 2014 and since have fully renovated the showroom and expanded our fleet and service area to include all of Windsor-Essex County and the city of Chatham.
We are a service focused business which sell and install high-quality custom North American made Blinds, Drapery and Shutters. Everything we sell is measured by us and made specifically for your windows and doors, giving you the peace of mind that you will have the best product for your needs and
the knowledge that you will have excellent aftermarket service.
We are delighted to be able to provide you with the very best shopping experience – either with our dedicated staff in our showroom or by having us come to your home or business for a free design consultation.
Without commissions, high-pressure sales or gimmicks, we offer the best price everyday on everything we sell. Better Blinds and Drapery caters to all commercial and residential requirements. From office buildings, theatres, event centres, government buildings, hospitals and historic buildings through to houses, condominiums and apartments, over the years we have continued to provide the same great service and value.
Whether you are a professional tailor, seamstress or simply a hobbyist, we have a wide variety of the highest quality fabrics in various material blends, textures, patterns and colours for you to choose from.
Stop by our showroom and have a look; we’ll order it directly from the mill for you.
Core values: Philanthropy and community involvement
Some of the many the many local organizations we have supported over the years:
Canadian Red Cross, Canadian Mental Health Association, University of Windsor — Women in Science “Scientist Like Her,” (Better Blinds and Drapery as founding sponsor); Cystic Fibrosis Canada — Princess Ball, Hospital Activity Book for Children — Make-A-Wish Canada, Terry Fox Foundation, Kidney
Foundation, Goodfellows, Cancer Centre Foundation, Crime Stoppers, Great Canadian Flag Project, RCNA Naval Monument Fund, St. Clair Foundation, War Amps, Windsor Life Centre, Windsor Spitfires Foundation.
Local expert service: Parts, repairs and resizing
Not only do we manufacture our PVC vertical blinds on-site in our factory attached to our showroom, we also provide all aftermarket service or warranty work on everything we sell.
Because we don’t operate out of the ‘back of a van’ like many in our industry, we are available 6 days a week to help with parts or service even if the blinds aren’t originally from us! We carry a wide selection of hard-to-find parts and will do what we can to help solve your problem.
If you accidentally break or lose brackets during painting or renovations and the original supplier can’t (or won’t) help you, don’t panic and throw out the blind. Bring in the broken bracket, or better still bring the whole blind in to show us and we may be able to help with a replacement bracket or an alternative solution to make it work.
We can repair many different types of blinds including the most common repairs: restringing broken lift cords and replacing broken chains or mechanisms. We can replace a wide range of components including shutter magnets, cord or chain joiners and motors (depending on compatibility). If your blind is broken but in otherwise good shape, bring it to us to see if we can help. If we can’t fix it, there is no charge.
We can even resize many types of blinds, so if you get your windows changed and the new casements are smaller so your blinds don’t fit anymore, bring them to us with the new measurements. We will be able to tell you if they can be resized and let you know the time frame and cost associated once we have inspected the blind.
We’re also your local drapery experts so if you’re looking for hardware or accessories, visit our showroom and we’ll be pleased to assist.
Free in-home design consultation and check measure:
Because everything we sell is custom made just for your windows, we measure and confirm the colour in your home (or work place) on all orders at no additional charge. One of our friendly and knowledgeable staff will come to you and find the perfect solution for all your window covering needs.
We provide a great fit, every time, by measuring not only your window casements, but by measuring specifically for the type of window coverings selected. We know exactly how each of our suppliers manufactures their products, so we take this additional information (including templating irregular shaped windows & arches) into account during our check measure. That way you receive exactly the size needed for best results.
The time required for an appointment will vary depending on the number of windows and whether you are looking for Blinds, Shutters or Drapery or a combination. We will provide you a timeline for when we will arrive and an estimate of how long the appointment will take based on the information you provide us.
While we have many clients who prefer to exclusively shop from the comfort of their home or office, to make the decision process even easier, we recommend visiting our modern showroom in order to see and operate our displays.
Child safety:
At Better Blinds and Drapery, we take child safety very seriously. All of our current blinds are either cordless or have Health Canada approved child safety chain guards in accordance with new child safety cord regulations law enacted in May 2022.
The safest option around young children and infants is always cordless. If you have older blinds in your home from a time when cordless was not available, we have solutions to help make your existing blinds safer.
If you have purchased blinds from us in the past (even as far back as July 1994 when were still House of Blinds Canada) and you have young children living at your home or visiting regularly, we strongly recommend using cord safety devices on reachable cords. We stock a large variety of cord safety hold downs, chain guards, cleats and tension pulleys for use on our older blinds. We will supply them to you free of charge. Simply bring in your old invoice or a photo of the blind(s) so we can see what you have and we will provide you with what is needed.
If you have blinds from another company, we can still provide you with safety hold downs for a nominal cost. We will need a description or picture of what you have so we can find the best solution. Always feel free to bring in your blind if you’re unsure of what’s required and we’ll help!
Frequently Asked Questions(FAQ)
Absolutely! We have a large, modern showroom that features the latest in window fashions! We’d love you to come visit and have a chat with us!
We’re on Howard Ave in Windsor, between E.C.Row and Edinburgh St.
You can only find us in Windsor, Ontario! We’re proudly local, independent, family owned and operated!
Of course! While we do have a lovely showroom, many clients prefer to make the final selection from their home/office, because each product is made specifically for your windows. Therefore, it’s very important to check the fabric, style and operation. Because of the complexity of custom drapery, we almost always complete the order in the client’s home/office.
Typical appointments with our designer are approximately an hour in length; however, it all depends the needs of the client. Some clients are very sure of what they’re looking for or are only covering a room, and others have just purchased or built a new home and are looking for extensive design assistance. Let us know what you’re considering and we’ll build the experience around you.
Not at all! Working within the custom service world is a much different experience than big box ready-made products. We recognize that an appointment with our designer is a crucial step in the decision-making process; therefore, it’s just business as usual for us!
Yes, we do! The vast majority of our clients decide on this option and because we have everyone on staff we can include this for a flat rate; what this is will depend on what you’re looking to do – come chat with us!
We sure do! We service all of Windsor and Essex County and do, on occasion, venture into areas that are underserviced such as neighbouring Chatham-Kent County. Let us know what you’re interested in and we’ll go from there.
We are great believers in the importance of supporting our local community. All our products are manufactured here in North America, with the majority made in Canada. Our drapery is custom made locally in Windsor, Ontario.
This is what we do! Oftentimes it is helpful to have a look around and collect images of designs you like as this will help inform our designer to find the perfect treatment for your space.
Yes, you can! We welcome designers, seamstresses & tailors to come on in and have a look through our 500+ fabric books and thousands of fabrics. We have a wide range of patterns, colours, textures and materials to choose from. As well, we carry many different types of drapery hardware for various treatments.
Many of our most popular products include a 25-year warranty on workmanship, excluding cords, and regular use wear & tear. Most companies offer between 1-5 years on cords.
We do! We believe in not just selling high quality products, but in keeping those products in great condition. If you can take down the blind or drapery hardware and bring it in to us we’ll have one of our installation specialists inspect it. If you’d like us to arrange a service call, then we can do that too. Cost depends on the complexity of the service.
The benefit of being a local independent window treatment company is that we’re able to take the time to work with our clients and find a solution that fits within their aesthetic and price point. Therefore, we don’t run sales. Our philosophy is best products and best price for everyone everyday.
When someone refers to true custom/bespoke they mean that the product doesn’t exist until the client orders it. It is then made especially to the exact dimensions and details - such as operation, style, colour etc. - are completely up to the client. This process provides the highest quality, flexibility and most individual experience. Custom-cut: means that the product has already been mass-produced and is then cut to your dimensions. You are limited to the options chosen by the manufacturer. Big box stores: will provide your most limited options in terms of style, operation and size. In general, as with custom-cut, the after-purchase service and quality of workmanship may be compromised; in addition, warranties tend to be limited.
Yes, we do! One of the benefits of having our own factory and from being in business as long as we have is that we have a great deal of experience and knowledge. Even if you only have a broken part, or are missing a part, or are just not sure what you need, come on in and we’ll take a look and see how we can help you.
We’re calling our clients approximately 4-6 weeks after the check measure for their installation.
After you’ve decided on your products, we take a 50% deposit. The balance isn’t due until we complete the installation. For your convenience we accept Visa/Mastercard, debit, cash, as well as personal cheque.
For most blinds regular dusting will be all that is needed. Products can be cleaned by gently blotting with a soft, damp cloth or sponge using lukewarm water and a mild detergent. For fabrics, to avoid pilling, be careful not to apply too much pressure to the fabric. If your fabric blind requires more stain removal, we recommend calling a professional company that provide ultrasonic cleaning. Note that ultrasonic cleaning is not appropriate for all room darkening fabrics. Be mindful that some fabrics are dry-clean only. Always check the manufacturers recommendations. For custom drapery, we recommend contacting a professional dry-cleaning company that specializes in drapery. For vinyl shutters, there is a special vinyl cleaner available.
Yes, we can! We resize many types of blinds. Just bring it in to us to have a look at and we’ll go from there. Cost depends on the complexity of service.
Because we are a true custom window treatment company, we do not carry ready-made products. Everything is made-to-order for our clients.
As much as the big box stores try to convince you, no, there is no standard when it comes to patio doors or windows; this is why it is so important to have the flexibility custom provides for a proper fit and operation.
Yes indeed! This is a cost-effective way of refreshing an existing treatment.
Get In Touch With Us
Ask For A Quote
- Phone 519-972-8388